We do not recommend to ride it in rain. Riding on ice wouldn't be safe.  Snow could possibly cause damage.

Yes, our electric scooters are 100% authentic and come directly from the manufacturer.   We are the official distributor of Zwheel electric scooters, ensuring that you receive genuine products with full warranty and support.

The Zwheel E12PLUS scooter total vehicle weight is 48.5 LB(22kg).

The app for this scooter is called "Online Doodle App".

Yes.The charger come with it.Thescooter willbefulychargedwhen the LED ight on tnhe chargerchangesfrom red to green, Ater a period ofiulcharge nhe charging wiloutomaticaly cut of.